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Cancellation by Site /
You as a customer can
cancel your order by the cut off time, as mentioned during the final order,
that will cost you 10% of the total amount charged including shipping and
payment gateway charges, and the balance will be stored as money credits in
your account. For cancelling the order you need to login with your User Id and
then cancel it.
From the time you place your order
till 3:00 PM next day you have the cut off time where you can cancel the order
by login in with your user id.
In such a case we will refund any payments
already made by you for the order as a Store Credit, which can be used on
If we suspect any fraudulent
transaction by any customer or any transaction which defies the terms &
conditions of using the website, we at our sole discretion could cancel such
orders. We will maintain a negative list of all fraudulent transactions and
customers and would deny access to them or cancel any orders placed by them.
Jodhpur Sweets will not accept any cancellation once the cut off
time has lapsed.
Any case of refund or cancellation is at sole discretion of
JODHPUR SWEETS offer refund only for the
following two conditions:
1) If the product is not received even after 10 working days
(Saturday & Sunday Excluded ).
2) Product lost while shipping.
Please make sure that you intimate us at-least 2 day before the
mentioned time frame , In the mean time please call to your local courier hub
and inquire the status of your parcel too by
tracking code of courier given at the time of booking shipment
Our policy lasts 30 days. If 30 days have gone by since your
purchase, unfortunately we can’t offer you a refund.
JODHPUR SWEETS cannot offer refund for
the following reasons:
1) Shipment cannot be delivered because of the Recipient
unavailability or wrong address.
2) Shipment cannot be delivered due to premises locked.
3) Shipment cannot be delivered because of the Wrong contact
number, unreachable contact number and
no-reply contact number.
4) Wrong orders placed by the customer and once the product is
5) If recipient refused to accept the products.
6) User didn't intimate us in the mentioned time frame.
Payment refund process will take 5-7 Working days. At any
circumstances 10 % of total ordered value will be charged from customer as